Last updated: 15/07/2025

At Petsireland.ie, your privacy matters to us. This page explains how we collect, use, and protect your personal information when you use our website.

By using Petsireland.ie, you agree to the terms outlined in this policy.

1. What Information We Collect

When you use our site, we may collect the following:

• Name and contact details (email address, phone number)

• Information related to your pet listings (including location and photos)

• Messages you send to other users

• Website usage data (like IP address, browser type, device used)

• Any feedback or support queries you send to us

We collect this information either when you provide it directly or automatically through cookies and similar tools.

2. How We Use Your Information

We use your personal data to:

• Allow you to post listings and contact other users

• Manage your account and preferences

• Respond to support requests or issues

• Improve the performance and content of our website

• Prevent fraud or misuse of our platform

• Send important service-related messages (we don’t spam)

We do not sell your data to third parties.

3. Sharing of Information

We may share your information:

• With service providers who help run the website (like hosting, email delivery)

• If legally required (e.g. for law enforcement or fraud investigations)

• To protect Petsireland.ie and its users from harm or illegal activity

All third-party services we work with are GDPR-compliant.

4. Cookies and Tracking

We use cookies to:

• Keep you logged in

• Remember your preferences

• Understand how visitors use our website

You can control or delete cookies through your browser settings. However, blocking cookies may affect how the site functions.

5. Data Storage and Security

Your data is stored securely on servers located in the EU. We use security measures like encryption, firewalls, and limited access controls to protect your information.

We will never ask you for your password or payment information through email.

6. How Long We Keep Your Data

We only keep your data for as long as needed to provide our services or meet legal requirements. If you delete your account, your data will be permanently removed after a short retention period.

You can also contact us any time to request account deletion.

7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data

• Request correction of incorrect information

• Ask for deletion of your data

• Object to how we process your data

• Request a copy of your data (data portability)

To exercise these rights, email us at [Insert Email Address].

8. Third-Party Links

Our website may contain links to external websites. Once you leave Petsireland.ie, we are not responsible for how those sites collect or use your data. Please check their privacy policies separately.

9. Children’s Privacy

Our platform is not intended for children under 16. We do not knowingly collect personal data from anyone under that age.

10. Updates to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify users by email or on the homepage.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.